Installation
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.”
PETER DRUCKER
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” PETER DRUCKER
As homeowners, we value our personal surroundings and take comfort in the security of our homes. At The Iron Spindle, we realize that we are guests in your home and understand the responsibility that comes with working within your space.
From the moment we meet and greet you there should be no doubt that you are dealing with a reputable and conscientious company. Our staff is uniformed, knowledgeable, courteous, clean, diligent, but also careful.
The installation process is relatively straight forward. We use up-to-date equipment and processes to complete your renovation. By doing this and implementing attention to detail we contribute the least amount of impact on your surroundings while maximizing a quality outcome. The following is an outline of how we operate on a general installation project.
1. Upon arriving for the installation, a general assessment is made to determine how to best set up the work station for the least impact on your surroundings. This is discussed and agreed on with homeowner.
2. If needed, small pieces of furniture, pictures, etc. are moved. Floor and stair coverings are put down for protection.
3. Wood spindles are carefully removed.
4. Area is vacuumed.
5. Handrail is prepped and if needed, holes are drilled to accommodate the wrought iron spindles.
6. Area is vacuumed.
7. Iron spindles are measured and cut.
8. Spindles are dry fit with shoes.
9. Spindles are glued in place using a high grade epoxy and Furniture grade hot glue.
10. Area is cleaned and shoes are secured in place.
Customer satisfaction in all aspects of the process is paramount. We understand what a good reputation means. Positive word of mouth advertising is how we continue to operate.
“Well done is better than well said.”
BENJAMIM FRANKLIN